There is a 48 hours return policy, which means that you can request a return of the product within 48 hours of receiving the product.
Are there specific conditions under which the product returns/replacements may be rejected?
Returns for replacement/exchange under certain scenarios will NOT be accepted as given below:
|i.||Request for return is made after 48 hours of receiving the product by you|
|ii.||Product is used or is not in its original condition. The product should not be washed or ironed.|
|iii.||Products are returned without its original packaging, accessories.|
|iv.||Product was damaged after use/opening.|
|v.||Incidental damage due to malfunctioning of the product.|
How do I return the product? Whom should I contact in such a scenario?
It’s very simple; within 48 hours of receiving a product, you can request a return via e-mail at email@example.com over phone at our customer care number 94446 17777 (10.00 a.m. to 6.00 p.m. / 7 days a week).
What is the resolution offered in case of returns?
In case of a return, possible solutions are:
|•||Replacement of the product with a similar product
In case Namo Selections Ch cannot collect the product that I wish to return, on which address do I need to courier it?